What this privacy policy covers

This store is owned and managed by Gimme Five Limited.

Our full contact details are on the contact page.

This policy covers how Gimme Five treats personal information collected on this and other web sites, including information related to your past use of the site such as previous order details.

Personal information is personally identifiable information about you such as your name, address, email address, phone number and so on, that is not normally publicly available.

This policy does not apply to companies that Gimme Five does not control, or to any third parties that Gimme Five does not employ or manage. In particular, this site may have links to external sites that Gimme Five does not own or control and you should look at each such site's own privacy policy to see how your personal information is managed.

Information collection and use

Gimme Five collects personal information when you register and when you use the Gimme Five website. When shopping with us, we ask for information such as your name, email address, birth date, gender, postcode. Once you register or shop with us, you are not anonymous to us. Gimme Five collects information about your transactions with us. Gimme Five automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request. Gimme Five uses information for the following general purposes: to fulfil your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for our management team.

Gimme Five does not store your credit card, debit card or PayPal account details on its server or systems. Payments are processed by our payment provider Stripe and it is they who keep this information in order for us to receive your payment and issue any refunds that might be necessary.

Information sharing and disclosure

Gimme Five does not rent, sell, or share personal information about you with other people or companies except to provide products or services you've requested from our site(s), when we have your permission, or under the following circumstances: 

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Gimme Five's terms of use, or as otherwise required by law. If Gimme Five is acquired by or merged with another company, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Cookies

Gimme Five may set and access Gimme Five cookies on your computer and uses cookies in connection with our website for your benefit. We may use external agencies to monitor the performance and usage patterns of the site. These agencies use cookies which provide anonymous reporting to the external agencies and Gimme Five.

Your ability to edit and delete your account information and preferences

We reserve the right to send you certain communications relating to the Gimme Five website such as relevant service announcements and administrative messages, that are considered part of your Gimme Five account, without offering you the opportunity to opt-out of receiving them. You can remove your Gimme Five account which will stop you being sent these messages. Please note that if you place an order with the site, Gimme Five will keep a permanent record of your details as entered at the time of the order.

Confidentiality and security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you. We also comply fully with the UK Data Protection Act (DPA). In respect of this site and the UK DPA, Gimme Five Limited is the Data Controller. Gimme Five Limited has the company registration number 02619900.

Changes to this privacy policy

Gimme Five may update this policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Gimme Five account or by placing a prominent notice on our site. If we choose to send an email, you will receive the email even if you are unsubscribed from receiving general emails from us.

Questions and suggestions

If you have questions or suggestions on how we might improve our website, please contact shop@gimme5.com.